Kancelaria Wiński

The european union directive on consumer rights – Marek Wiński’s commentary for the ‘eurofakty’ programme

In the TVP’s ‘Eurofakty’ news programme there appeared a commentary from Marek Wiński, a partner in the law firm Hasik, Wiński and Partners, who, on behalf of the Chamber of Digital Economy, commented on the implementation of the European Union Directive 2011/83/UE on consumer rights in Poland.

The new EU directive, which focuses on distance selling, increases the protection of European consumers through, among others, the entrepreneur's commitment to provide clear and detailed information about the offered products and the extension of the deadline to withdraw from the contract up to 14 days from the receipt of goods. Although the new rules introduced by the directive are intended to increase the consumer rights, from a business perspective it is a wider range of obligations and greater responsibility. Polish e-sellers fear that the changes affecting them adversely can even lead to the collapse of their businesses.

Marek Wiński, however, reassures: "The directive will not cause the bankruptcy of any store. It is more of the market and the conditions it imposes which will make some traders unable to manage in this pursuit."

The episode of the "Eurofakty" programme, in which Marek Wiński appeared can be seen on tvp.pl at: http://www.tvp.pl/wroclaw/informacyjne/eurofakty


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